Stops and Shelters Maintenance Services Contract
Transport for London
Published date: 31 January 2023
Open opportunity – This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

If you want help with winning this tender, then take a look at our Bid Writing page.

Contract summary
• Transport equipment and auxiliary products to transportation – 34000000
• Bus shelters – 44212321
• Advertising services – 79341000
Location of contract
Value of contract
£35,000,000 to £45,000,000
Procurement reference
TfL WS1143163982
Published date
31 January 2023
Closing date
27 February 2023
Closing time
Contract start date
1 January 2024
Contract end date
1 January 2029
Contract type
Service contract
Procedure type
Competitive procedure with negotiation (above threshold)
Contract is suitable for SMEs?
Contract is suitable for VCSEs?

Transport for London (TfL) is seeking to award one contract for the provision of maintenance services in respect of bus stops and shelters.

The maintenance services will consist of the following: 
• Cyclical Cleaning
• Safety Inspections
• Responsive Cleaning
• Graffiti Removal
• Printing and Posting of Timetables and Publicity
• Light maintenance and repair of timetable display units
• Responsive Cleaning of Night Buses
• Perform the CDM Principal Contractor role;
• Use of TfL’s Asset Management Information System

The Maintenance Services tender has been published on SAP Ariba. To be able to participate in the tender, suppliers must self-register on SAP Ariba. Please complete the “Supplier self-registration request form here: to register on SAP Ariba. 
Once registered you must email MarshaPech, or Deanna Drummond, deanna to ensure your organisation is added to the project in SAP Ariba.

More information
Additional text
The procurement process is being conducted on behalf of TfL. TfL operates as a functional body of the Greater London Authority under the direction of the Mayor of London. Economic operators should note that this procurement is being undertaken under the Negotiated Procedure as set out in Regulation 47 of the Utilities Contracts Regulations 2016. 

To express an interest and participate in this opportunity, economic operators need to complete and submit a response to the Selection Questionnaire (SQ) by the deadline date of 27 February 2023. 

To access the procurement documents and complete and submit the SQ, economic operators will need to be registered on the online e-tendering portal. To register or to check to see if you are already registered log on to 
Following the selection process, pursuant to the SQ, TfL intends to invite four economic operators to the next stage of the procurement process, where it will require those economic operators to submit an initial tender. Where less than four economic operators meet TfL selection requirements TfL will only progress those who have satisfied the selection criteria provided that TfL is satisfied that the number to be invited is sufficient to ensure genuine competition. Where there two or more economic operators who are ranked equally in 4th place (i.e., 4th ranking economic operators achieve the same score) in respect of the selection criteria then TfL will shortlist and invite those economic operators who are ranked in joint 4th place to submit an initial tender. Further details in relation to the selection of candidates are set out in the SQ provided as part of the procurement documents. 

The value of the tender represents the maximum estimated value of services anticipated to be awarded across the contract. The estimated total value range across this contract is £35,000,000 to £45,000,000 GBP. 

TfL reserves the right to withdraw from the procurement process and may award the contract in whole, in part or not at all as a result of this call for competition. TfL shall not be liable for any costs or expenses incurred by any candidates in considering and/or responding to the procurement process. 

Tenders and supporting documents must be priced in Pounds Sterling and all payments made under the contract will be in Pounds Sterling, unless otherwise advised.

TfL embraces diversity and welcomes applications from all suitably skilled suppliers of all sizes who can meet the requirements, regardless of gender, ethnicity, sexual orientation, faith, disability or age of supplier workforce and/or ownership.

Please note that all communications and clarifications regarding this procurement should be sent via the online e-tendering portal. 
Economic operators must read the instructions carefully before proceeding with registration.

How to apply
Follow the instructions given in the description or the more information section.

About the buyer
Contact name
Deanna Drummond

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