Provision of Telephony and Contact Centre Services
National Association of Citizens Advice Bureaux
Published date: 3 September 2021
Open opportunity – This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
If you want help with winning this tender, then take a look at our Bid Writers page.
• Telecommunications network – 32412100
Location of contract
Value of contract
3 September 2021
4 October 2021
Contract start date
1 April 2023
Contract end date
31 March 2028
Contract is suitable for SMEs?
Contract is suitable for VCSEs?
The Contracting Authority wishes to receive responses to the Selection Questionnaire from suitably qualified and experienced Telephony and Contact Centre providers with the necessary capacity and capability (or a demonstrable ability to provide the necessary capacity and capability within the requisite timescale, which is notified to Potential Bidders in the Selection Questionnaire) to provide the range of Services as set out in Appendix A – High-level Requirements.docx, in a safe and effective manner.
· Tender Notice
· NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
How to apply
Follow the instructions given in the description or the more information section.