Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs
• Sanctuary Housing Association
Publication reference: 2021/S 000-004494 
Publication date: 5 March 2021
F02: Contract notice
Section one: Contracting authoritySection I: Contracting authority
one.1) Name and addressesI.1) Name and addresses
Sanctuary Housing Association
Sanctuary House, Chamber Court, Castle Street
Worcester
WR1 3ZQ
Contact
Ms Zoe Sibley
Email

Country
United Kingdom

If you want help with winning this tender, then take a look at our Bid Writing page.

NUTS code
UK – UNITED KINGDOM
National registration number
19059R
Internet address(es)
Main address
http://www.sanctuary-group.co.uk
Buyer’s address
http://www.sanctuary-group.co.uk
one.3) CommunicationI.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
www.sanctuary-tenders.co.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
www.sanctuary-tenders.co.uk
one.4) Type of the contracting authorityI.4) Type of the contracting authority
Body governed by public law
one.5) Main activityI.5) Main activity
Housing and community amenities

Section two: ObjectSection II: Object
two.1) Scope of the procurementII.1) Scope of the procurement
two.1.1) TitleII.1.1) Title
Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs
Reference number
DN527896
two.1.2) Main CPV codeII.1.2) Main CPV code
• 50750000 – Lift-maintenance services
two.1.3) Type of contractII.1.3) Type of contract
Services
two.1.4) Short descriptionII.1.4) Short description
Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs
two.1.5) Estimated total valueII.1.5) Estimated total value
Value excluding VAT: £9,000,000
two.1.6) Information about lotsII.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 3
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
1
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKK – SOUTH WEST (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot One: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Passenger and Goods Lifts: South West Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £796,201
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
2
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKF – EAST MIDLANDS (ENGLAND)
UKG – WEST MIDLANDS (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Two: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Passenger and Goods Lifts: Midlands Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £979,126
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
3
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKH – EAST OF ENGLAND
UKI – LONDON
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Three: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Passenger and Goods Lifts: London and South East Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £3,100,593
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
4
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKH – EAST OF ENGLAND
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Four: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Passenger and Goods Lifts: East Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £696,901
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
5
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKC – NORTH EAST (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Five: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Passenger and Goods Lifts: North Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £573,565
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
6
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKD – NORTH WEST (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Six: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Passenger and Goods Lifts: North West Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £652,219
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
7
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKM – SCOTLAND
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Seven: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Passenger and Goods Lifts: Scotland Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £592,357
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
8
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKK – SOUTH WEST (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Eight: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Stair and Through Floor Lifts: South West Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £188,861
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
9
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKF – EAST MIDLANDS (ENGLAND)
UKG – WEST MIDLANDS (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Nine: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Stair and Through Floor Lifts: Midlands Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £352,540
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
10
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKH – EAST OF ENGLAND
UKI – LONDON
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Ten: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Stair and Through Floor Lifts: London and South East Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £252,230
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
11
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKH – EAST OF ENGLAND
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Eleven: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Stair and Through Floor Lifts: East Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £244,780
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
12
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKC – NORTH EAST (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Twelve: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Stair and Through Floor Lifts: North Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £291,787
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
13
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKD – NORTH WEST (ENGLAND)
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Thirteen: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Stair and Through Floor Lifts: North West Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £326,052
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) DescriptionII.2) Description
two.2.1) TitleII.2.1) Title
Lot No
14
two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)
• 50000000 – Repair and maintenance services
two.2.3) Place of performanceII.2.3) Place of performance
NUTS codes
UKM – SCOTLAND
two.2.4) Description of the procurementII.2.4) Description of the procurement
Lot Fourteen: Lift Servicing and Maintenance – Planned Preventative Maintenance (PPM) and Responsive Repairs: Stair and Through Floor Lifts: Scotland Region
two.2.5) Award criteriaII.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated valueII.2.6) Estimated value
Value excluding VAT: £47,522
two.2.7) Duration of the contract, frame agreement or dynamic purchasing systemII.2.7) Duration of the contract, frame agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
two.2.10) Information about variantsII.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about options
Options: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No

Section four. ProcedureSection IV. Procedure
four.1) DescriptionIV.1) Description
four.1.1) Type of procedureIV.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative informationIV.2) Administrative information
four.2.2) Time limit for receipt of projects or requests to participateIV.2.2) Time limit for receipt of projects or requests to participate
Date
7 April 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submittedIV.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tendersIV.2.7) Conditions for opening of tenders
Date
7 April 2021
Local time
2:00pm

Section six. Complementary informationSection VI. Complementary information
six.1) Information about recurrenceVI.1) Information about recurrence
This is a recurrent procurement: Yes
six.3) Additional informationVI.3) Additional information
The Contract(s) will be run for a period of three (3) years, with the option to extend the contract(s) by two (2), one (1) year periods (solely at the Group’s discretion) subject to satisfactory performance.
Contract value is estimated.
The Group will award one contract per lot. Suppliers may apply for one, multiple or all lots. Suppliers should confirm which lot is preferred. The Group will award a maximum of three lots to a single supplier.
six.4) Procedures for reviewVI.4) Procedures for review
six.4.1) Review bodyVI.4.1) Review body
Sanctuary Housing Association
Worcester
WR1 3ZQ
Country
United Kingdom

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Sections
• one. Contracting authorityI. Contracting authority
• two. ObjectII. Object
• four. ProcedureIV. Procedure
• six. Complementary informationVI. Complementary information

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