Technology Enabled Care Services
East Sussex County Council
Published date: 12 January 2023
Last edited date: 12 January 2023
Open opportunity – This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary
• Medical equipments, pharmaceuticals and personal care products – 33000000
• Installation services (except software) – 51000000
• Health and social work services – 85000000
Location of contract
Value of contract
Procurement reference
IT-234-35795-ESCC – 035795
Published date
12 January 2023
Closing date
13 February 2023
Closing time
Contract start date
1 September 2023
Contract end date
31 August 2028
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Contract is suitable for SMEs?
Contract is suitable for VCSEs?

The Council is looking for a Strategic Partner to work with the Council, its commissioning partners and other providers of relevant or related services in sharing responsibility for the development and design of a Technology Enabled Care (TEC) Service and outcomes which may change due to demographic, economic or technological pressures. Technology Enabled Care (TEC), also known as telecare, refers to a range of services that use alarms and sensors that are monitored 24/7 by a dedicated alarm receiving centre. The service enables users to access support when they need it and provides reassurance not just to clients but also to their carers, family and friends.  

The Council wishes to collaborate with the Strategic Partner to achieve long-term benefits and innovation based on mutually desired outcomes, where resources are shared in a way that promotes positive outcomes for all and maximises external funding. Planned developments include:  
Introducing an urgent, short-term provision that is not constrained by the current Care Act eligibility criteria to support admission avoidance and hospital discharge. This would initially only be available to adult social care clients upon discharge but with the potential to extend the offer should funding be identified from Health services.  
Moving away from current investment in a single brand of equipment and moving to a supplier agnostic model, utilising alternative equipment provision that best supports the client and ensures best value for the Council.  
Increased emphasis on using the intelligence gained from TEC service provision to inform decisions relating to clients care needs.

More information
Is a Recurrent Procurement Type? : No

How to apply
Follow the instructions given in the description or the more information section.

About the buyer
Contact name
Mandi Edwards (ESCC)
St Anne’s Crescent
East Sussex
United Kingdom
01323 464049


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