Single Source Framework – IT Management Services


Published date: 16 March 2021

Last edited date: 16 March 2021

Open opportunity – This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

If you want help with winning this tender, then take a look at our Tender Writers page.

Contract summary


  • Computer facilities management services – 72514000

Location of contract

Yorkshire and the Humber

Value of contract


Procurement reference

Wellspring Academy Trust

Published date

16 March 2021

Closing date

15 April 2021

Closing time


Contract start date

1 September 2021

Contract end date

31 August 2025

Contract type

Service contract

Procedure type

Restricted procedure (OJEU)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Wellspring wishes to procure a Single Source Framework Agreement – only one Tenderer shall be successful in this procurement exercise.

We are seeking a support provider who can:

• Undertake due diligence of all existing (and new) academy IT services
(network infrastructure, security, server infrastructure, connectivity etc.) in line with Trust service standards.
• Update and maintain a multi-year development plans including academy development plans that meets our curriculum needs and aligns with the Trust Digital Strategy.
• Take full responsibility for the complete management of IT/Digital Technologies, this includes but is not limited to:
o Core Server Infrastructure.
o Wired/Wireless Networking Infrastructure.
o Cyber Security services.
o Remote working and resilience.
o End User client devices (Including but not limited to: Mobile Phones, Tablet Devices, Laptops, PCs…).
o Operating Systems, Patch Management & Installed User Applications.
o Print & Copier Management.
o On Premise & Cloud Data Storage & Backups.
o On Premise & Cloud Productivity & Identity Access Management Suites (Office 365 / GSuite for Education)
o Other Teaching and Learning technology (Including but not limited to: Virtual Reality Headsets, Immersive Interactive Zones and Assistive Technology Access Tools).
o Disaster recovery strategy planning and implementation.
• Provide a solution that is easy to manage both commercially and operationally.
• Provide & manage robust, reliable and secure IT systems that conform to industry best practice and meet statutory legal requirements.
• Provide a flexible approach to future requirements, changes in the IT landscape and working practices.
• Guarantee and evidence a robust SLA, monitoring and Escalation Processes will be implemented and reported on monthly, with regular performance reviews.
• Bring additional value add to the Single Source Framework Agreement, seeking out new technologies for our academies, introducing us to likeminded organisations and engaging new suppliers.
• Taking additional products and services from order to in service in a cost and time effective manner

All procurement documents can be accessed via the procurement portal :-

More information


Additional text

Please use the link to access all documents relating to this tender opportunity

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Wellspring Academy Trust


Digital Media Centre, County Way
S70 2JW


Share this notice

Closing: 15 April 2021, 12pm

Leave a Reply