Ticketing – System Implementation and Support Partner
English Heritage-Procurement
Published date: 27 November 2023
Open opportunity – This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

If you want help with winning this tender, then take a look at our Bid Writing page.

Contract summary
Industry
• Sales or marketing software package – 48481000
• Sales, marketing and business intelligence software development services – 72212480
Location of contract
SN2 2EH
Value of contract
£600,000 to £1,100,000
Procurement reference
IT-223-2003-P/REF EH 00002003
Published date
27 November 2023
Closing date
8 January 2024
Closing time
5pm
Contract start date
18 March 2024
Contract end date
17 March 2035
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No

Description
English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.

It is expected that implementation will take up to 12 months, followed by an initial five year contract – with provision to extend by a further five years.

More information
Links
·         https://in-tendhost.co.uk/english-heritage/aspx/Home
·         Additional information on how to apply for this contract
Additional text
Full details are available via the In-tend portal – https://in-tendhost.co.uk/english-heritage. Suppliers will need to register on the portal and login to view documentation via Tenders / Current.

Is a Recurrent Procurement Type? : Yes

How to apply
Follow the instructions given in the description or the more information section.

About the buyer
Contact name
Gary Dutton
Address
Firefly Avenue
Swindon
Wilts
SN2 2EH
United Kingdom
Telephone
07946 388915
Email

Website
https://in-tendhost.co.uk/english-heritage/aspx/Home

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